Terms and Conditions

Welcome to Hej!Herzegovina.com, the ultimate digital guide for exploring the vibrant region of Herzegovina.

Thank you for accessing our website. The use of the materials and contents of this website is permitted with the necessary respect for copyright and related regulations. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before using Hej!Herzegovina.com.

Use of Service

By using the website, you agree with these Terms and Conditions, and thereby confirm that you fully understand and accept them. You are obliged to use the website in a usual, standard and appropriate manner, in accordance with the applicable regulations. You may use the content of the website exclusively for personal use and at your own risk, whereby by using it you accept that Hej!Herzegovina.com cannot guarantee that all the functionalities of the website will always be available, that is, it cannot guarantee that the use of the website will not be interrupted or that there will not be potential difficulties in the operations of the website, which you also accept.

Despite our best effort, we cannot guarantee that the information on this site is correct, and no warranty, express or implied, is given as to its accuracy and we accept no liability for any errors or omissions.

Usage of the site is at your own risk. We shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Privacy

At Hej!Herzegovina.com, we take data privacy seriously. We store certain data that you voluntarily enter on the site, but we will never share this information with any third party, except as necessary to provide our services. We collect and process personal data that you have voluntarily entered (name and surname, email address, contact phone number and other data) exclusively for the purpose for which the same data was provided to us.

We also use Google Analytics to collect anonymous data to improve our website’s performance and functionality. By using Hej!Herzegovina.com, you agree to our privacy policy. All information sent by the visitor or automatically recorded is used exclusively in accordance with this statement, i.e., in accordance with the Personal Data Protection Act ("Official Gazette of Bosnia and Herzegovina", number: 49/06, 76/11 and 89/11).

External Advertising

Hej!Herzegovina.com may contain external advertising from third-party companies on its website. We do not endorse or guarantee the products or services of those companies and are not responsible for any interactions between you and any third-party advertisers.

We accept no responsibility for any third party owned tools, products or content featured or made available to you on our site(s) or for any third-party site(s) which our site(s) may link to via any hypertext links, banners, buttons or other such functionality. Such links to third party sites are provided for your convenience on an “as is” basis with no warranty, express or implied, for the information provided in any third-party sites.

User Content

By publishing or submitting content to Hej!Herzegovina.com, you grant us a non-exclusive, royalty-free, transferable and worldwide licence to use, reproduce, modify, adapt and publish the content. You also state and guarantee that you have the right to post the Content and that it does not infringe any third-party rights.

Copyright Notice

If not otherwise stated, we and our licensors own the copyright in:

(a) this website, as well as

(b) the material on this website (including, without limitation, the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website).

We grant to you a worldwide, non-exclusive, royalty-free, revocable licence to:

(a) view this website and the material on this website on a computer or mobile device via a web browser;

(b) copy and store this website and the material on this website in your web browser cache memory and

We do not grant any other rights concerning this website or the material on Hej!Herzegovina.com. The users must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast, or show or play in public Hej!Herzegovina.com or the material on this website (in any form or media) without the prior written permission of Hej!Herzegovina.com.

The automated and/or systematic collection of data from this website is prohibited. Users may request permission to use the copyright materials on Hej!Herzegovina.com by email to hello@hejherzegovina.com

We take the protection of our copyright very seriously, meaning insuch case we discover you have used our copyright materials in contravention of the licence above, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs. If you become aware of any use of our copyright materials that contravenes or may contravene the licence above, or you become aware of any material on our website that you believe infringes your or any other person’s copyright please report this by email to hello@hejherzegovina.com.

Disclaimer of Warranties

Hej!Herzegovina.com is available 'as is' and 'as available' basis. We do not make any warranties or representations about the accuracy, reliability, completeness or timeliness of the information provided on our platform. We also disclaim all warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

Hej!Herzegovina.com is not liable for any consequences or damages arising from the use of our website, as well as for consequences or damages arising from potential technical difficulties or improper operation thereof, including but not limited to any error, malfunction, delay or interruption operation, the influence of a computer virus or other similar reason. This limitation of liability applies even if we have been advised of the possibility of such damages.

Hej!Herzegovina.com does not assume liability for difficulties/damages caused by the use of the content and information of this website or external websites connected to it.

Hej!Herzegovina.com reserves the right to change and cancel any content or service on this website and is not liable for any damages caused by these changes. Hej!Herzegovina.com is not liable for any indirect or direct damage caused by advertising on this website.

You hereby and through continued use of this site indemnify to the fullest extent Hej!Herzegovina.com from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Booking through Hej!Herzegovina.com

If you make a booking through our website for Travel Products, that booking is made with the Travel Provider named on the booking page and our site only serves as a user interface. Accordingly, Hej!Herzegovina.com does not bear any responsibility for the booking or the Travel Product as Hej!Herzegovina.com has no involvement in creating the description of the Travel Product, in defining the price and any fees, or in providing the Travel Products that you book. If you have any issues or disputes with your booking and/or the Travel Product, you agree to address and resolve these with the Travel Provider and not with us.

Social media content moderation

Hej!Herzegovina.com has several open active communities online, including Facebook, Instagram and Twitter (X). We encourage our users to explore them and get involved. We appreciate open discussion and look forward to your comments, stories, and experiences.

However, we kindly request our followers to adhere to certain good practices to ensure that our page complies with the law, and to create a welcoming environment for all of our followers.

In that regard, and in order to provide a safe environment for all our users and followers, we will be forced remove comments in following cases:

(a) If it contains swearing, abusive, offensive or obscene language;

(b) If it makes potentially libellous or defamatory statements;

(c) If it constitutes/represents spam or promotes and/or advertises products - except where it is for an event, publication or similar item that has direct relevance to us;

(d) If it contains material which is potentially confidential, commercially sensitive, or which may cause personal distress or loss;

(e) If it is designed to cause nuisance to the page administrator or other users.

We shall refrain from editing any of your comments, however, we may remove any posts that violate the aforementioned rules without prior notice, and our decision will be considered final.

Governing Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Bosnia and Herzegovina. Any and all disputes arising from the use of our service will be subject to jurisdiction and resolution before the competent courts in Bosnia and Herzegovina.

Severability

If any provision of these terms and conditions is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Changes to Terms and Conditions

Hej!Herzegovina.com reserves the right to change these Terms and conditions at any time. The User will be notified in an appropriate manner on this website about any change in the same usage. Changes to these Terms and conditions enter into force on the date of their publication on the Hej!Herzegovina.com website.